Swissotel Chicago

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Chicago
Sep 06, 2025 - Sep 07, 2025
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Contact Information

✉️ chicago@swissotel.com

🔗 Website

312-565-0565

📍 323 East Wacker Drive

Swissotel Chicago Review

The 43-story Swissotel Chicago is a luxurious property offering guests a wide range of treatments and services to help them relax and unwind. With an emphasis on soothing and healing-focused massages, the property offers indulgent options such as the Shea Butter Body Quench and all-natural Hot Stone Massage. Guests can start their day at The Palm Chicago, where they can enjoy a classic full breakfast featuring favorites like Eggs Benedict and Buttermilk Pancakes, accompanied by fresh coffee and assorted juices. The Swissotel Chicago also provides the perfect starting point for a visit to the Shedd Aquarium, an opportunity to explore and marvel at the incredible array of animals from around the world.

Indulge in a delightful dining experience at the 4-star Swissotel Chicago, where guests can choose from a variety of culinary options. The Palm, an American-style restaurant with a rich history spanning three generations, offers a traditional dining experience with its delicious cuisine. In-room dining is also available for added convenience, with a menu created by the Executive Chef to cater to all tastes. For those looking to explore the nearby dining scene, options like Bockwinkel's and Island Party Hut serve American cuisine and provide bar services. Whether enjoying a buffet breakfast in the restaurant or dining at nearby establishments, guests at Swissotel Chicago are guaranteed a memorable culinary experience.

Located in the Chicago Loop, Swissotel Chicago offers an excellent stay in the heart of the city, surrounded by iconic architecture and popular attractions. Guests can easily visit nearby landmarks such as the Navy Pier, Magnificent Mile, and Millennium Park, all just a short walk away. The hotel enjoys a convenient location within walking distance of State/Lake and is within a 10-minute walk of the Chicago Union train station, providing easy access to transportation for exploring the city. Additionally, Midway International Airport, approximately 25 km away, offers convenient travel options for guests.

The 4-star Swissotel Chicago provides guests with wonderfully appointed and spacious rooms, boasting marvelous views of Chicago's stunning skyline, Lake Michigan, or the Chicago River. Each room includes an oversized work space with a desk and ergonomic chair, allowing for maximum productivity. Luxurious amenities such as a separate tub and shower, flat-screen LCD TV, and complimentary WiFi make guests feel right at home. The Premier Corner King room offers unparalleled views, whether it's watching the sun rise over Lake Michigan or enjoying panoramic views of the city skyline. With a variety of room types available, including the Classic King Room, Lifestyle Corner Suite, and Lifestyle King Suite, guests can find the perfect accommodation to suit their needs.

The Swissotel Chicago serves as a perfect starting point for guests embarking on their adventure to the Shedd Aquarium, where they can witness a captivating collection of animals from around the world. Families can enjoy a fun-filled day exploring the wonders of marine life and educational exhibits. With convenient access to this iconic attraction, Swissotel Chicago offers a memorable experience for guests of all ages.

At the 4-star Swissotel Chicago, guests can unwind and relax at the spa & wellness center, indulging in a variety of rejuvenating treatments. From soothing full body massages to invigorating foot, back, and head massages, there are options to pamper every guest. The spa provides a tranquil oasis, offering a place for deep relaxation and relief from tension.

Impressions

Positives and negatives

  • Beautiful location within a 10-minute walk from Downtown Chicago.
  • Surrounded by a river and parks.
  • Some rooms have a nice view of the lake.
  • Marvellous breakfast offered.
  • Welcome beverages are included in some rates.
  • Perfect service and beautiful facilities.
  • Wonderful prices for the area.
  • A few guests were dissatisfied with horrible beds.
  • A few staff members might seem surly at times.

Key Features

  • Parking
  • Pet friendly
  • Family rooms
  • WiFi
  • Non-smoking rooms
  • wonderful Fitness Center
  • Bar

Rooms

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2 guests maximum, of which 2 adults maximum
Premier Corner 1 King Double
Size: 39 m2
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2 guests maximum, of which 2 adults maximum
Classic Lakeview 1 King Double
Size: 30 m2
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3 guests maximum, of which 2 adults maximum
Classic 1 King Double
Size: 30 m2
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2 guests maximum, of which 2 adults maximum
Classic Riverview 1 King Double
Size: 30 m2
image/svg+xmlTimothรฉe Giet2021 image/svg+xmlTimothรฉe Giet2021
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2 guests maximum, of which 2 adults maximum
Premier View Corner 1 King Double
Size: 39 m2
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4 guests maximum, of which 4 adults maximum
Classic Lakeview 2 Double Double
Size: 30 m2
Show rooms

Facilities

Facilities

  • Flat-screen TV

Rooms

  • Air conditioning
  • Heating
  • Sitting area
  • Ironing facilities

Dining facilities

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Services

  • Valet parking
  • Room service
  • Laundry

Relax

  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Fitness centre

Activities for Kids

  • Cots
  • Babysitting/Child services

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Reviews

  • Cleanliness 8.9/10
  • Comfort 9/10
  • Facilities 8.6/10
  • Free WiFi 9.2/10
  • Location 9.2/10
  • Total 8.4/10
  • Value for money 8.1/10
I had an amazing stay at this hotel right in downtown. The location was perfect, with stunning views of the river and close to the Loop. The hotel facilities were top-notch - clean and spacious rooms with all the amenities I needed. The staff were friendly and prompt in addressing any issues that arose. The hotel was also conveniently located near several attractions, such as Riverview and Michigan Avenue, making it easy to explore this city.
Everything was great!
We had a fantastic stay at this hotel. The staff was extremely friendly and helpful, even during the busy holiday season. The room was spacious and had a great view. The location of the hotel was perfect, as it was within walking distance to many famous sights such as Millenium Park. The bed and pillows were incredibly comfortable, allowing us to get a full night's sleep. We also enjoyed the delicious room service and the eye-level views of the fireworks on New Year's Eve. Additionally, the hotel had a well-equipped workout area and a pool where you could swim laps.
Nothing all good.
During my stay, I had the pleasure of experiencing some of the best aspects of this hotel. The staff members were extremely helpful and friendly, making me feel welcome and relaxed throughout my stay. Additionally, the bed and pillows were incredibly comfortable, allowing me to enjoy a full and uninterrupted night's sleep. The view from my room was also a highlight, as I had eye-level views of the fireworks on New Year's Eve. Lastly, the hotel offered a range of amenities, including a gym, bar, and restaurant, which added to the overall convenience and enjoyment of my stay.
Hard to think of anything negative.
We had a fantastic stay at this hotel. The room was clean, spacious, and had all the amenities we needed. The bed was incredibly comfortable, and the sheets smelled fresh. The hotel facilities were well-kept, and the exercise facilities were clean and nicely set up. We loved the great view from our room on the 34th floor, overlooking downtown and the navy pier. The staff, especially Lynette, provided exceptional service, making our check-in and checkout process quick and easy. The location of this hotel was perfect, with the Chicago River and Lake Michigan nearby. We could easily walk everywhere, with plenty of restaurants around. we were extremely pleased with our stay.
Nothing to dislike.
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Location

Landmarks nearby

  • The Art Institute of Chicago 820 m (2690 ft)
  • Shedd Aquarium 2.09 km (1.30 mi.)
  • Buckingham Fountain 820 m (2690 ft)
  • The Chicago Theatre 900 m (2953 ft)
  • 360 Chicago Observation Deck 1.55 km (5085 ft)
  • Navy Pier 860 m (2822 ft)
  • Cloud Gate 820 m (2690 ft)
  • The Rookery Building 1.61 km (1.00 mi.)
  • Chicago Cultural Center 820 m (2690 ft)
  • The Field Museum 1.93 km (1.20 mi.)
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